POSSO
ONLINE FOOD ORDERING

Food to Order Online

Your own branded online ordering website for delivery and collection. Customers order directly from you — no marketplace commission, no competing restaurants, no lost customer data.

  • Branded ordering website included
  • Low commission on every order
  • POS system from £499 + VAT

Online Food Ordering Features

A complete branded ordering platform — from menu to kitchen display to customer doorstep.

Your Own Branded Website

Customers order through your branded website — your logo, your colours, your domain name. No third-party marketplace branding competing for your customer's attention. The ordering site is mobile-optimised and loads in under 2 seconds. Customers see your brand, order your food, and come back to you.

Delivery & Collection Management

Customers choose delivery or collection at checkout. Delivery orders show the address, distance, and estimated prep time. Collection orders show the pickup time. Your kitchen sees delivery and collection orders on separate tabs. Drivers receive dispatch notifications. The entire fulfilment flow is managed from one screen.

Kitchen Display Integration

Online orders fire directly to the kitchen display alongside walk-in and phone orders. Each order shows the full item list, modifiers, allergen flags, and fulfilment type (delivery or collection). The kitchen works one unified queue — no separate tablet for online orders, no manual re-entry, no missed tickets.

Real-Time Order Notifications

When an order comes in, your POS sounds an alert and the order appears on the kitchen display. The customer receives an order confirmation email with an estimated ready time. When the order is marked as ready, the customer gets a notification. For delivery, the driver is alerted simultaneously.

Low Commission Payments

Third-party marketplaces charge 15–35% commission on every order. Posso online ordering charges low commission — typically saving restaurants thousands of pounds per month. Payments settle directly into your bank account. You keep the revenue that marketplaces normally take.

Customer Accounts & Reordering

Returning customers log in, see their order history, and reorder their favourites in one tap. The system tracks customer preferences, order frequency, and lifetime spend. Use this data to send targeted offers to lapsed customers or reward your most loyal regulars with exclusive deals.

Why Restaurants Switch to Direct Ordering

Stop Paying 30% to Marketplaces

Deliveroo, Just Eat, and Uber Eats charge 15–35% commission on every order. On a £20 meal, that is £3–£7 going to the marketplace. With Posso online ordering, you pay low commission. On 100 orders per week, that difference adds up to hundreds of pounds in recovered profit every single month.

Own Your Customer Relationships

On third-party marketplaces, the customer belongs to the marketplace — not to you. You cannot email them, you do not get their phone number, and they see competitor restaurants on the same page. With your own branded ordering site, the customer is yours. You build a direct relationship and a reusable customer list.

Increase Order Frequency

Customer accounts with saved favourites and one-tap reordering remove friction. A customer who previously ordered once a month orders weekly when reordering is effortless. Push notifications for new menu items and seasonal specials bring customers back without spending on advertising.

Unified Operations

Online, phone, walk-in, and kiosk orders all appear on one kitchen display. Your staff work one queue, not four separate systems. Reporting combines all channels into one dashboard. You see total revenue, channel breakdown, peak ordering times, and best-selling items across every order source.

From Takeaways to Restaurant Groups

A single-site takeaway uses Posso online ordering to take delivery and collection orders through its own branded website. Customers find the restaurant on Google, land on the ordering page, and place their order directly. No 30% marketplace commission eating into already-tight margins.

A sit-down restaurant adds online ordering for click-and-collect lunch trade. Office workers order ahead on their phone and collect on their way past. The kitchen prepares the order alongside dine-in covers. A new revenue stream with zero additional front-of-house staffing.

A multi-site restaurant group rolls out branded ordering across all locations. Each site has its own menu and delivery zone, but the customer sees one brand. Head office monitors order volume, revenue, and customer data across every location from a single dashboard.

Food to Order Online — Frequently Asked Questions

Get Your Free ePOS Demo Today

See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.

Call 0808 175 3956

Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk