Online Food Ordering Software
Your own branded ordering website with delivery zones, time slots, and direct POS integration. Take orders with low commission instead of giving 35% to delivery platforms.
- Branded website on your domain
- Low commission — keep more per order
- Complete POS with online ordering from £499 + VAT
Online Ordering Features
Everything you need to take orders online — without the 35% commission hit.
Branded Ordering Website
Your own ordering website on your domain — yourbusiness.co.uk/order. Your logo, your colours, your images. Customers order directly from you, not through a marketplace. You own the customer relationship and the data.
Mobile-First Design
Over 80% of online food orders come from mobile devices. The Posso ordering website is built mobile-first with large touch targets, fast loading, and a checkout flow designed for one-handed phone use. No pinching, no zooming, no frustration.
Delivery Zone Configuration
Draw delivery zones on a map and set minimum order values and delivery fees by zone. Charge £1 delivery within 2 miles, £2.50 within 4 miles, and decline orders beyond your delivery range. Customers see their delivery fee before they start ordering.
Time Slot Management
Control when you accept orders and how many per slot. Set available collection times in 15-minute intervals. Limit delivery slots during peak hours so you never promise more than the kitchen can handle. Disable ordering entirely during closed hours.
Online Payment Processing
Secure online payments via card, Apple Pay, and Google Pay. Payments settle directly to your bank account. Customers can also choose to pay on collection. Refunds process in one click from the dashboard if needed.
Order Analytics
Track online ordering performance: orders per day, average order value, popular items, peak ordering times, and customer repeat rate. Compare online sales against in-store sales. Use the data to optimise your menu, pricing, and promotions.
Why Switch to Direct Online Ordering
Keep More Revenue Per Order
Delivery platforms charge 15-35% commission per order. On a £20 order, that is £3-7 going to the platform. With Posso online ordering, you pay low commission — keeping significantly more of every sale. Over a year, the savings on 100 orders per week add up to thousands.
Own Your Customer Data
On Just Eat and Uber Eats, the customer belongs to the platform. You cannot email them, you cannot see their order history, and you cannot build a relationship. With your own ordering website, you collect customer data and can market directly to them with offers and promotions.
No Re-Keying Orders
Online orders arrive directly on your POS and kitchen display. Staff do not need to re-type orders from a separate tablet. This eliminates transcription errors, saves time, and means online orders are treated exactly the same as counter orders in the kitchen.
Professional Brand Presence
A branded ordering website on your own domain builds trust and professionalism. Customers see your brand, your images, and your menu — not a marketplace listing surrounded by competitors. You control the experience from browsing to checkout.
Works Alongside Delivery Platforms
You do not have to choose between your own website and delivery platforms. Most Posso customers run both — using Just Eat and Uber Eats for discovery while directing repeat customers to their branded website for lower-commission orders.
All orders — whether from your website, Just Eat, Uber Eats, or Deliveroo — arrive on the same POS and kitchen display. The kitchen does not need to know which channel the order came from. One workflow, multiple revenue streams.
Over time, as more customers order directly through your website, your dependency on high-commission platforms reduces. Include flyers with delivery orders directing customers to your website for their next order. A simple "Order direct and save" message shifts behaviour gradually.
Online Food Ordering Software — Frequently Asked Questions
Do I get my own branded ordering website?
Yes. You get a fully branded ordering website on your own domain or subdomain. Your logo, colours, images, and menu are displayed throughout the ordering journey. Customers see your brand, not a marketplace. The website is mobile-first, fast-loading, and optimised for conversion.
How do delivery zones work?
You draw delivery zones on a map and set minimum order values and delivery fees for each zone. For example, free delivery within 1 mile, £2 delivery within 3 miles, £4 within 5 miles. Customers enter their postcode and see whether delivery is available and what it costs before they start ordering.
What commission does Posso charge on online orders?
Posso charges low commission on online orders through your branded website. This is significantly less than the 15-35% charged by Just Eat, Uber Eats, and Deliveroo. The exact rate depends on your plan — contact us for a quote tailored to your order volume.
Do online orders appear on my POS and kitchen display?
Yes. Online orders arrive directly on your POS and kitchen display in the same format as counter orders. Staff do not need to re-type anything. The kitchen sees the full order with items, modifiers, and collection or delivery time — all automated.
Can customers pay online?
Yes. Secure online payments via card, Apple Pay, and Google Pay are supported. Payments settle directly to your bank account. Customers can also choose pay-on-collection if you enable that option. Refunds can be processed in one click from the Posso dashboard.
How much does the online food ordering software cost?
Online ordering is included with the Posso POS system from £499 + VAT. There is no separate monthly fee for the ordering website. You get POS, online ordering, kitchen display, and delivery integration all in one system. Low commission on orders, not high platform fees.
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–9:30pm. Or email us anytime at info@posso.co.uk