Self-Order Kiosks
for UK Restaurants & Takeaways
Posso self-service kiosks cut queues, increase order accuracy and lift average order value by 15–30% — with contactless card payments and full EPOS and kitchen integration. Built for restaurants, takeaways, coffee shops and quick-service venues across the UK.
Short answer
A self-order kiosk is a touchscreen where customers browse the menu, customise their order and pay by card or phone without queuing at the counter; the order goes straight to the kitchen screen or printer. Kiosks take several orders at once and prompt an upsell on every one — independent studies and large quick-service chains commonly report a 20–30% uplift in average order value after introducing them. Posso kiosks share one menu with your Posso POS, come in countertop, freestanding and IP65 outdoor formats. Standard kiosks, which pair with the till, start from £699 + VAT; the standalone Fast Lane kiosk is £399 + VAT, or £598 + VAT as a working setup with its counter order tablet. Finance is from around £24.92/week.
Experience Our Kiosk UI
Interact with a live demo of our intuitive self-order kiosk interface. Add items to the cart and see the total update in real-time.
Did you just spend £6 - £8 more without even knowing?
TAP ANYWHERE TO BEGIN YOUR ORDER
Why UK Restaurants & Takeaways Choose Self-Order Kiosks
Counter ordering has a ceiling. At peak times your team can only serve one customer at a time, queues build, and rushed orders lead to mistakes. Self-order kiosks in the UK remove that bottleneck by letting customers place and pay for their own orders while your staff focus on preparing food and serving fast.
A self-service kiosk also sells harder than a person can. It presents the whole menu, never forgets to suggest a meal deal, and prompts every customer to add a side, drink, or dessert. That is why the upsell happens on every single order, automatically — rather than only when a member of staff has a spare moment to ask. It is also the strongest channel for a new menu item, as our guide to launching a new menu item explains.
Because every Posso restaurant kiosk and takeaway kiosk shares one central menu with your POS and kitchen display, prices stay in sync everywhere and orders flow straight to the kitchen. The result is faster service, fewer errors, real queue busting at rush hour, and a slicker experience for every customer.
Benefits of Self-Service Kiosks for Your Venue
From higher average order value to shorter queues, a fast food kiosk pays for itself by selling more and serving faster.
Higher Average Order Value
The screen never forgets to suggest a meal deal, a side, or a dessert — and it asks on every order, including the last one of a busy night. Customers browse at their own pace without feeling watched.
Shorter Queues & Faster Service
Add extra ordering points without adding staff. A self-service kiosk busts queues at peak times, turns tables faster, and keeps your counter free for collections — ideal for fast food and busy takeaway venues.
Fewer Order Errors
Customers tap exactly what they want, so there is no mishearing across a noisy counter. Every order on the self-ordering kiosk goes straight to the kitchen exactly as entered, cutting refunds and remakes.
Smart Upselling Prompts
Built-in upsell and cross-sell prompts appear at the perfect moment — "make it a meal?", "add a drink?", "go large?" — so every restaurant kiosk works like your best salesperson on every single order.
Multilingual & Accessible
Serve every customer with multi-language menus, large clear text, and an accessible, branded UI. A self-service kiosk lets international and hard-of-hearing customers order confidently and independently.
Contactless Payments & POS Integration
Integrated contactless ordering with Apple Pay, Google Pay, and chip & PIN. Each takeaway kiosk shares one central menu with your Posso POS and kitchen display — no double entry, no mismatched prices.
How Self-Ordering Kiosks Work in 4 Steps
Contactless ordering in four simple steps — from browsing the menu to a ticket landing in your kitchen.
Browse the Menu
Customers explore your full menu on a large touchscreen, at their own pace
Customise & Upsell
Add toppings, meal deals, and sides — the kiosk prompts every upsell automatically
Pay Contactless
Pay by card, Apple Pay, or Google Pay with fully contactless ordering
Order to Kitchen
The order prints to your kitchen display instantly — accurate every time
Inside the Posso Self-Order Kiosk
From browsing the menu to customising an item and paying at the checkout — the self-order kiosk experience your customers get.
Can a self-order kiosk run unattended?
Yes — a kiosk can run as a fully unattended order point, taking orders and payments around the clock with nobody standing beside it. It suits a hotel lobby, a student campus, a late-night counter or any spot where you want an ordering channel open without staffing it.
Unattended mode is card-only. The kiosk takes contactless, chip and PIN, Apple Pay and Google Pay, and settles straight to your bank, so there is no cash drawer to manage and no float to count. When nobody is ordering, an attract screen runs an animated loop of your menu, specials and promotions, and you change that content remotely from the dashboard.
Two honest caveats
There is nobody there to help a customer who gets stuck. A confusing modifier, a declined card or a jammed receipt printer becomes an abandoned order rather than a question someone answers, so keep the menu shallow on an unattended unit and put a phone number on the screen.
Card-only also turns away anyone paying cash. In areas where cash is still a meaningful share of counter takings, an unattended kiosk loses those orders outright rather than converting them — worth checking against your own payment mix before you rely on one.
Self-Order Kiosk Video Guides
Costs, kiosks for restaurants and takeaways, IP65 outdoor kiosks, and how they increase sales — watch the guides.
Self-Order Kiosks for Restaurants
Self-order kiosks for restaurants — more covers, shorter queues and higher spend. Watch how Posso kiosks work and book a demo.
Watch & learn more
Self-Order Kiosks for Takeaways
Self-order kiosks for takeaways — take more orders with less staff. Watch how Posso takeaway kiosks work and book a demo.
Watch & learn more
Outdoor Self-Order Kiosks (IP65 Weatherproof)
IP65 weatherproof outdoor self-order kiosks built for British weather. Water & dust resistant, sunlight-readable, 4G. Watch the video and book a demo.
Watch & learn more“The new self-order kiosk software beats the old software hands down — we love the new look. Thanks to Posso One.”
Ashan, Smith’s · 4.5/5
Weighing up the whole stack? Our best restaurant EPOS system UK guide compares kiosks, tills and online ordering across the leading providers. Still on the fence? Read the community's answer to are self-order kiosks worth it? — operator and customer threads, including the case against. New to kiosks? Start with the complete self-order kiosks guide. Kiosks run the same menu as the till, on one EPOS system. On the road? See food truck & trailer EPOS — the same kiosks, built for the pitch.
Explore the kiosk range
Costs, the kiosks built for each kind of venue, and the outdoor and retail variants.
Kiosk Costs
Itemised pricing, worked configurations and how to calculate payback.
For Restaurants
Absorbing the walk-in queue while table service carries on.
For Takeaways
Short, sharp collection peaks and deep modifier menus.
For Fast Food
Combo builders and speed-optimised ordering at peak.
Outdoor IP65
Weatherproof, sunlight-readable kiosks for trading outside.
Kiosk POS
The till and back office running behind the kiosks.
Self-Order App
Ordering from the customer’s own phone instead of a screen.
Retail Kiosks
Self-service ordering and checkout outside hospitality.
Self-Order Kiosks — Frequently Asked Questions
How do self-order kiosks increase average order value?
Self-order kiosks consistently increase average order value because customers take their time browsing the full menu without feeling rushed, and the kiosk automatically suggests relevant upsells and meal deals at the right moment. Independent studies and large quick-service chains commonly report a 20–30% lift in average order value as a result. The screen never forgets to ask "would you like to make that a meal?" or "add a dessert?".
Are Posso self-order kiosks suitable for UK restaurants and takeaways?
Yes. Posso self-order kiosks are built for UK restaurants, takeaways, quick-service venues, coffee shops, and casual dining. They handle GBP pricing, UK VAT, contactless and chip & PIN card payments, and integrate with the same menu you use on your Posso POS — so prices and items stay in sync across every till and kiosk.
What hardware comes with a Posso self-order kiosk?
Each kiosk includes a large touchscreen display, an integrated card payment terminal for contactless, Apple Pay and Google Pay, and an optional receipt printer. We offer freestanding floor kiosks and countertop/wall-mounted units so you can match the format to your floor space. All hardware is supplied, configured, and supported by Posso.
Do the kiosks integrate with my kitchen and POS system?
Yes. Every order placed on a kiosk goes straight to your kitchen display system (KDS) or kitchen printer, exactly like an order taken at the counter. Kiosks share one central menu with your Posso POS, so a price or menu change updates everywhere at once — no double entry and no mismatched menus.
How much do self-order kiosks cost and is finance available?
Standard Posso self-order kiosks start from £699 + VAT and pair with the £499 till. The standalone Fast Lane kiosk is £399 + VAT, plus one £199 + VAT counter order tablet per site, so a working Fast Lane setup is £598 + VAT. Finance is available, with finance options available from around £24.92/week to spread the cost. Pricing depends on whether you choose freestanding or countertop units and how many you need. Book a free demo and we will quote based on your venue and order volumes.
How long does it take to set up a self-order kiosk?
Because the kiosk uses your existing Posso menu, there is nothing separate to build. Systems are preconfigured and shipped plug-and-play. Posso handles menu import, payment setup, and staff training, so your team is comfortable before you go live — and ongoing UK-based support is included.
Do you offer outdoor self-order kiosks?
Yes. Posso outdoor self-order kiosks are IP65 rated — water and dust resistant — with bright, sunlight-readable screens, so they keep trading in rain, sun and cold. They are ideal for food trucks, beer gardens, stadiums, markets and festivals, and run on 4G with no fixed Wi-Fi needed.
Are self-order kiosks suitable for coffee shops and quick-service restaurants?
Absolutely. Self-ordering kiosks work brilliantly for coffee shops, quick-service restaurants (QSR), fast food and casual dining. Customers customise drinks and meals with modifiers, the kiosk automatically upsells sides and extras, and orders fire straight to the barista station or kitchen display — keeping queues short at peak.
Are self-order kiosks worth it for a small business?
Yes. Even a single self-order kiosk adds a consistent upsell prompt to every order and frees staff at busy times. Many small UK restaurants and takeaways start with one countertop or freestanding kiosk and add more as they grow — kiosks start from £699 + VAT with finance available.
Self-order kiosk vs counter service — which is better?
Self-order kiosks do not replace your team — they remove the ordering bottleneck. Counter service handles one customer at a time, while a self-service kiosk lets several customers order and pay at once, cutting queues and freeing staff to prepare food and serve. Most venues run kiosks alongside a staffed counter for the best of both.
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–9:30pm. Or email us anytime at info@posso.co.uk