How much does a self-order kiosk cost in the UK?
Posso Fast Lane is the cheapest way in: a self-order kiosk from £399 + VAT with a tablet to take the orders at £199 + VAT — £598 + VAT all in, running on its own with no separate till. A standard indoor kiosk on a full EPOS system is £699 + VAT plus£499 + VAT. Software and support run from £25 + VAT a month, and card processing starts at 1% + 10p.
Posso Fast Lane — the lowest-cost way in
Fast Lane is the entry point to self-ordering: a kiosk at £399 + VAT and a tablet to receive the orders at £199 + VAT. That is £598 + VAT for a complete, working order point. Fast Lane kiosks take card payments through Posso Pay, so the customer pays at the kiosk.
The thing that makes Fast Lane cheap is what it leaves out. There is no till to buy. The tablet is the order point behind the counter: orders land on it as customers place them, your team works from that queue, and nothing else is required to trade. That is why it can run standalone, as a system in its own right, rather than as an add-on bolted to an EPOS you also have to pay for.
Cheap does not mean cut off from the back office. Fast Lane still carries full cloud reporting — live sales, item-level breakdowns and takings by day, readable from your phone — and it still pushes to Xero accounting, so the day's figures reach your books without anyone retyping them. You are not trading reporting away for the lower price.
It suits a site that wants the queue split without rebuilding the counter: a coffee shop at the morning rush, a burger counter at lunch, a second order point beside an existing till. If you later want a full EPOS with cash drawer and kitchen printing, the standard £699 + VAT kiosk on a £499 + VAT system is the step up, and the monthly software fee is the same either way.
Fast Lane worked totals
Arithmetic from the list prices above, not customer case studies. One tablet covers the counter however many kiosks feed it, and installation is quoted per site.
| Configuration | Made up of | Upfront total |
|---|---|---|
| One kiosk | 1 × £399 + VAT kiosk, plus the £199 + VAT order tablet | £598 + VAT |
| Two kiosks | 2 × £399 + VAT kiosks, plus the £199 + VAT order tablet | £997 + VAT |
| Three kiosks | 3 × £399 + VAT kiosks, plus the £199 + VAT order tablet | £1,396 + VAT |
Add £25 + VAT a month for software on top of any of these, plus card processing on what you take.
What you pay upfront
| Posso Fast Lane kiosk | £399 + VAT per kiosk — the entry price, runs standalone |
|---|---|
| Fast Lane order tablet | £199 + VAT — receives the orders, no separate till needed |
| Self-order kiosk (standard indoor) | £699 + VAT per kiosk, floor-standing or wall-mounted |
| Complete EPOS system behind it | £499 + VAT — only if you want a full till; Fast Lane does not need one |
| Menu build, configuration and staff training | Included |
| Extra kitchen or prep printer | £99 each |
| 21-inch kitchen display screen | £399 + VAT |
| Twin-screen upgrade | +£150 |
| On-site installation | Quoted separately — depends on site, cabling and access |
| Hardware warranty | 2 years, included |
What you pay monthly
| Software and support | From £25 + VAT a month, covering the core system, updates and cloud features |
|---|---|
| Card processing — Posso Pay | From 1% + 10p, quoted on your card turnover — same rate at the kiosk and the counter |
| Just Eat / Uber Eats / Deliveroo integration | £45/month, unlimited orders |
| Finance, if you spread the hardware | From £24.92 per week over 12, 24 or 36 months, subject to status |
The same figures sit on the full EPOS pricing page, alongside the rest of the range.
Every cost component, with its figure
Kiosk hardware — from £399 + VAT per unit
A Posso Fast Lane kiosk is £399 + VAT and pairs with the £199 + VAT order tablet. The standard indoor kiosk is £699 + VAT — floor-standing or wall-mounted, with the touchscreen, the card reader and the enclosure. It is a one-off purchase, not a rental, and it carries a 2-year hardware warranty. If you trade outdoors, that is a different specification — see the IP65 note below, because an indoor unit will not survive weather and you should not budget as though it will.
Software, menu build and configuration — from £25 + VAT a month
The monthly fee covers the ordering software, updates and the cloud back office. Building your menu — the categories, images, modifiers and upsell prompts — plus configuration and staff training is included in the price rather than charged as a setup fee. That matters when you compare quotes: a lower headline hardware price with a separate menu-build charge often lands higher.
Card payments — from 1% + 10p
Card processing through Posso Pay is quoted on your card turnover and runs at the same rate whether the order is taken at the kiosk or at the counter. A kiosk shifts transactions from cash to card, so this line grows as kiosk volume grows. Model it on your own mix rather than assuming it is unchanged.
Printers — £99 per extra printer
The complete system includes a kitchen printer and a receipt printer. Kiosks often need one more, because a second prep station or a collection point wants its own ticket. Each additional printer is £99. If you would rather move the kitchen off paper altogether, a 21-inch kitchen display screen is £399 + VAT, with a twin-screen upgrade at +£150.
Setup is included; installation is not
This is the distinction most quotes blur. Setup — the menu build, the configuration, the training — is included. Physical on-site installation is quoted separately, because it depends on your site: where the kiosk stands, how far the network and power runs have to go, and whether the floor or wall needs work. Ask for that number before you commit, not after.
Support and warranty — included
UK-based support and a 2-year hardware warranty come with the system rather than as a paid tier. A kiosk is a customer-facing device; when it stops taking orders, it stops taking money, so check what any provider means by support hours before you compare their monthly fee with this one.
Outdoor IP65 kiosks — a separate specification
An IP65 outdoor kiosk is dust-tight, water-resistant and built with a sunlight-readable screen. It is not the£699 + VAT indoor unit with a cover on it, and it is not priced from this page. If you are trading at a market, a food truck pitch or a beer garden, start at the outdoor IP65 kiosk page and get that specification quoted on its own.
Four worked configurations
These are worked examples built from the list prices above — arithmetic, not customer case studies. Every one assumes a single complete EPOS system behind the kiosks, and none of them includes installation, which is quoted per site.
| Configuration | Made up of | Upfront total |
|---|---|---|
| One kiosk | £499 + VAT system, plus 1 × £699 + VAT kiosk | £1,198 + VAT |
| Two kiosks | £499 + VAT system, plus 2 × £699 + VAT kiosks | £1,897 + VAT |
| Three kiosks | £499 + VAT system, plus 3 × £699 + VAT kiosks | £2,596 + VAT |
| Four kiosks | £499 + VAT system, plus 4 × £699 + VAT kiosks | £3,295 + VAT |
Add £25 + VAT a month for software on top of any of these, plus card processing on what you take.
Buying outright versus paying monthly
The hardware is bought, not rented. Once you have paid the £699 + VAT, the kiosk is yours, and if you would rather not pay it in one go, finance is available from £24.92 per week over 12, 24 or 36 months, subject to status. The software is the part you pay monthly.
So what happens if you stop paying the monthly fee? You keep the kiosk — it is your property — but the ordering software, the cloud back office and support stop with the subscription, which in practice means the unit stops being useful as a kiosk. That is worth saying plainly, because it is the question people ask last and should ask first. There is no long-term lock-in and no punitive exit fee; the trade is simply that the software is a service, and the hardware is an asset.
How to work out payback honestly
Most kiosk payback sums divide the hardware cost by extra revenue, which flatters the answer badly. Extra sales are not extra profit — you still buy the food. Use gross margin instead. The formula is:
Payback in days = total cost ÷ (kiosk orders per day × uplift per order × gross margin)
Take your own average order value and gross margin from your accounts. Measure the uplift by running one kiosk for a few weeks and comparing the average kiosk order with the average counter order over the same period. Those are your numbers; nobody else's will do.
Worked illustration — assumed inputs, not measured results
Every figure here is an assumption chosen to show the method. Replace each with your own.
- Assume 80 orders a day go through the kiosk.
- Assume the average kiosk order runs 80p above the average counter order.
- Assume a gross margin of 65%.
Extra gross profit per day = 80 × £0.80 × 0.65 = £41.60. Against a£699 + VAT kiosk, that is roughly 17 trading days to cover the hardware. The £25 + VAT monthly software fee is an ongoing cost rather than part of the payback, but it does mean the kiosk has to clear about £1.35 a day before it contributes anything at all.
Change one assumption and the answer moves a long way. A thinner margin, a smaller uplift or fewer kiosk orders turns weeks into months. Posso does not promise a payback period — the point of the method is that you can work out your own, and challenge anyone who hands you theirs.
What this looks like in a restaurant and in a takeaway
A casual-dining restaurant usually puts one or two kiosks by the door to absorb the walk-in queue while table service carries on behind them. On the numbers above that is£1,198 + VAT or £1,897 + VAT upfront, and the kitchen is normally the constraint rather than the till — which is why a kitchen display system tends to matter more here than a third kiosk.
A takeaway is a different shape. Collection peaks are short and sharp, the menu is deeper in modifiers, and a lot of the volume already arrives through the marketplaces. One kiosk at £1,198 + VAT often covers the counter, and the £45/month delivery-app integration usually does more for the operation than a second screen. If that is you, start with kiosks for takeaways.
Self-Order Kiosk Cost — Frequently Asked Questions
How much does a self-order kiosk cost in the UK?
A standard indoor self-order kiosk is £699 + VAT per unit, bought outright. Behind it you need a complete EPOS system from £499 + VAT, so a single-kiosk setup starts at £1,198 + VAT. Software and support are from £25 + VAT a month, and card processing starts at 1% + 10p on your turnover.
What is Posso Fast Lane?
Fast Lane is the entry-level self-ordering setup: a kiosk at £399 + VAT plus a tablet at £199 + VAT that receives the orders, so £598 + VAT for a complete order point. It runs standalone, with no separate EPOS till to buy, and it is the cheapest way to put self-ordering on a counter. Fast Lane kiosks take card payments through Posso Pay, so the customer pays at the kiosk.
Does Posso Fast Lane work without an EPOS system?
Yes. The £199 + VAT tablet is the order point behind the counter, so there is no till to buy alongside it. Fast Lane is a system in its own right rather than an add-on. If you later want a full EPOS with cash drawer and kitchen printing, the standard £699 + VAT kiosk on a £499 + VAT system is the step up.
Do you still get reporting and accounting on Fast Lane?
Yes, and this is the part people assume they lose at the lower price. Fast Lane carries full cloud reporting — live sales, item-level breakdowns and takings by day, readable from your phone — and it pushes to Xero, so the figures reach your accounts without anyone retyping them.
Is there a monthly fee for a self-order kiosk?
Yes. Software and support run from £25 + VAT a month, covering the ordering software, updates, the cloud back office and UK support. That figure is the same whether the order comes from the kiosk or the counter, so adding a kiosk does not add a second software fee to your bill.
What is included in the kiosk price?
The £699 + VAT covers the kiosk hardware itself — touchscreen, card reader and enclosure — with a 2-year hardware warranty. Your menu build, system configuration and staff training are included at no extra charge. On-site physical installation is the one thing quoted separately, because it depends on your site.
Does the kiosk price include installation?
No. Setup is included, installation is not, and the two are different things. Setup means building your menu, configuring the system and training your staff. Installation means the physical work on site — positioning, mounting, power and network runs — which is quoted per site because access and cabling vary so much.
Can I pay for a self-order kiosk monthly?
The hardware is bought rather than rented, but you can spread it on finance from £24.92 per week over 12, 24 or 36 months, subject to status. The software fee of £25 + VAT a month is separate and ongoing. There is no long-term contract lock-in and no punitive early exit fee.
What happens if I stop paying the monthly fee?
You keep the kiosk, because the hardware is yours once paid for. What stops is the service: the ordering software, the cloud back office and support all end with the subscription, which in practice means the unit stops working as a kiosk. It is worth knowing that before you buy rather than after.
How many kiosks do I need?
Most single sites start with one and add more once they can see where the queue actually forms. Two kiosks suit a venue with a sustained lunch peak; three or four suit high-volume quick service. Adding kiosks does not add software fees, so the decision is about floor space and peak demand rather than licensing.
How quickly does a self-order kiosk pay for itself?
That depends on your order volume, your uplift per order and your gross margin, so no honest answer exists without your numbers. Work it out as total cost divided by kiosk orders per day times uplift per order times gross margin. Use gross margin, not revenue — dividing by revenue overstates payback dramatically.
Do outdoor kiosks cost the same?
No. An IP65 outdoor kiosk is a different specification — dust-tight, water-resistant and fitted with a sunlight-readable screen — and it is quoted separately from the £699 + VAT indoor unit. If you are trading at a market, a festival or a food truck pitch, budget for the outdoor spec rather than the indoor price.
Do I need a kitchen display system as well?
Not necessarily. The complete system already includes a kitchen printer, and many takeaways run on paper perfectly well. A 21-inch kitchen display screen at £399 + VAT earns its place when ticket volume makes paper hard to track, particularly where kiosk, counter and delivery orders all land in one queue.
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