Takeaway App
Your own branded takeaway app with delivery and collection, push notifications, customer loyalty, and low commission — stop paying 35% to delivery platforms.
- Your brand, your app, your customers
- Push notifications drive orders during quiet times
- Takeaway POS from £499 + VAT with low commission
Takeaway App Features
Everything you need to take your takeaway online — on your terms, not a platform's.
Your Branded App
A takeaway ordering app with your name, logo, colours, and menu. Customers download it from the App Store or Google Play and it looks like your app — not a third-party platform. Your brand stays front and centre. Every order builds your relationship with the customer, not someone else's. The app links directly to your POS.
Delivery & Collection
Customers choose between delivery and collection at checkout. For delivery, they enter their postcode and the app checks your delivery zones automatically. For collection, they select a time slot. Orders flow directly to your POS and kitchen display — no manual re-entry, no separate device. Delivery fees apply per zone.
Push Notifications
Send push notifications to customers who have your app installed. Announce new menu items, limited-time offers, or quiet-period discounts. "20% off all orders before 5pm today" — the notification goes to thousands of local customers instantly. Unlike SMS, push notifications are free to send. A powerful tool for driving orders during slow periods.
Customer Loyalty Programme
Reward repeat customers automatically. Every qualifying order earns points or stamps towards a free meal, discount, or reward. Customers track their progress in the app. You see who your most loyal customers are, how often they order, and what they buy. Loyalty programmes increase order frequency and reduce the number of customers who drift to competitors.
Low Commission
Third-party delivery platforms charge 25–35% commission on every order. Your branded app charges low commission — significantly less per order. On 200 orders a month, the savings are substantial. Include a flyer with every delivery: "Order direct on our app and save." Over time, shift your customer base from expensive platforms to your own app.
Real-Time Order Tracking
Customers see the status of their order in real time: received, being prepared, ready for collection, or out for delivery. No phoning the shop to ask how long. No uncertainty. The status updates automatically as the order moves through your kitchen workflow. Delivery customers see an estimated arrival time that updates based on driver progress.
Why Takeaways Choose Posso
Own Your Customer Relationships
On Just Eat or Uber Eats, the customer belongs to the platform. On your app, the customer belongs to you. You have their order history, their contact details, and the ability to reach them with push notifications. When you want to launch a new menu or run a promotion, you communicate directly — no paying a platform for access to your own customers.
Dramatically Reduce Commission
A takeaway doing 200 orders a month at £20 average on a 30% commission platform pays £1,200 a month in commission. Move those orders to your branded app at low commission and the savings are transformational. That is money back in your pocket every single month. The app pays for itself almost immediately.
Drive Orders During Quiet Periods
Push notifications let you fill quiet periods with targeted promotions. Tuesday evening looking slow? Send "Free garlic bread with every order tonight" to 3,000 app users at 4pm. The notification is free to send and can drive dozens of extra orders. No advertising cost, no commission to a platform — just direct communication with your customers.
Build Long-Term Customer Loyalty
The loyalty programme gives customers a reason to choose your takeaway over the competitor down the road. Every order earns them progress towards a reward. The app makes reordering their favourites effortless — two taps and their usual is on its way. Convenience plus rewards equals repeat customers.
The Shift from Platforms to Your Own App
Delivery platforms like Just Eat and Uber Eats are useful for discovery — new customers find you there. But once someone has ordered from you, they should reorder through your app. The cost difference is enormous: 30% commission versus low commission on every single order.
The strategy is simple: keep using delivery platforms for new customers, but shift repeat orders to your branded app. Include a flyer with every delivery: "Download our app for exclusive offers and faster ordering." Offer a first-order discount. Make the app experience better than the platform experience.
Over 6–12 months, the shift is dramatic. Takeaways using Posso typically see 40–60% of orders move to their direct app within the first year. Every shifted order means more profit. The app pays for itself within weeks and then continues saving money every month.
Takeaway App — Frequently Asked Questions
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk