POSSO
DRY CLEANING PICKUP & DELIVERY

Dry Cleaning Pickup & Delivery App

Let your customers book pickups online, track their garments, and get automated delivery notifications. Manage drivers, routes, and orders from one dashboard.

24/7

Online Booking

Live

Driver Tracking

Auto

SMS Alerts

How the Pickup & Delivery App Works

1

Customer Books Online

Customer visits your branded booking page, selects services, picks a collection time slot, and confirms the order.

2

Driver Collects

Your driver receives the pickup assignment, navigates to the address, scans the garments, and confirms collection.

3

You Clean & Process

Garments are logged in your system with tracking tags. Process as normal — the app tracks status throughout.

4

Delivery & Done

Once ready, assign delivery to a driver. Customer gets an SMS when the driver is en route and a confirmation on delivery.

Core Features

Everything your dry cleaning business needs to offer a professional pickup and delivery service.

Online Booking Portal

Customers book pickup slots directly from their phone or computer. Choose date, time, and service type — no phone call needed.

Driver Management

Assign pickups and deliveries to drivers. Real-time route tracking, proof of collection, and delivery confirmation.

Address & Zone Management

Define pickup and delivery zones with custom pricing per area. Customers enter their postcode and see availability instantly.

Automated Notifications

SMS and email alerts at every stage: booking confirmed, driver en route, garments received, ready for collection, out for delivery.

Garment Tracking

Track every garment from pickup to return. Barcode/tag scanning, item descriptions, special care instructions, and damage notes.

Business Dashboard

Real-time overview: orders today, revenue, driver status, upcoming pickups, and customer analytics. Export reports for accounting.

Try XP Clean free — no card requiredLaunch XP Clean

More Features

Customer Accounts

Customers create accounts with saved addresses, preferences, and order history. One-tap rebooking for regular customers.

Works on Any Device

Progressive web app — works on iPhone, Android, tablet, and desktop. No app store download required.

Branded Booking Page

Your business name, logo, and colours on the booking portal. Customers see your brand, not ours.

Time Slot Management

Set available pickup and delivery windows per day. Control capacity per slot to avoid overloading your drivers.

Service Menu

Configurable service list: dry cleaning, laundry, ironing, alterations, specialist items. Per-item pricing.

Special Care Instructions

Customers flag delicate items, stain notes, and special requests during booking. Visible to your team before garments arrive.

Why Add Pickup & Delivery to Your Business?

No more phone tag — customers book online 24/7
Reduce missed pickups with automated reminders
Track every garment from door to door
Route optimisation saves driver time and fuel
Automated SMS keeps customers informed at every stage
Branded booking page — your logo, your colours
Multi-driver support with real-time tracking
Customer order history and repeat bookings
Works on any device — phone, tablet, or desktop
Integrates with Posso dry cleaning POS

Dry Cleaning Pickup & Delivery — FAQs

How do customers book a pickup?

Customers visit your branded booking page (powered by XP Clean), select their services (dry cleaning, laundry, ironing, etc.), choose a pickup time slot, enter their address, and confirm. They receive an instant booking confirmation by SMS and email.

Can I manage my own delivery drivers?

Yes. Assign pickups and deliveries to your drivers from the dashboard. Drivers see their route, navigate to each address, and confirm collection/delivery in the app. You get real-time tracking of every driver.

Does it track individual garments?

Yes. Each garment is logged with a description, tag/barcode, special care instructions, and status (collected, processing, ready, delivered). Customers can check their order status online at any time.

Do customers need to download an app?

No. XP Clean is a progressive web app — it works in any browser on iPhone, Android, tablet, or desktop. Customers just visit your booking page. No app store download required.

Can I set different delivery zones with different pricing?

Yes. Define zones by postcode or area with custom delivery fees per zone. Set minimum order values and available time slots per zone. Customers see their delivery fee before booking.

Does it integrate with the Posso dry cleaning POS?

Yes. XP Clean integrates with the Posso dry cleaning POS system so garments booked online flow into your in-store workflow. One system for walk-in and pickup/delivery customers.

Get Your Free ePOS Demo Today

See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.

Call 0808 175 3956

Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk