EPOS systems for Newcastle upon Tyne restaurants, takeaways and cafés

Newcastle is one of the few English cities with a fifty-thousand-seat football ground in its centre. St James' Park sits a few hundred yards from the shops, and the streets around it, Stowell Street, Gallowgate, the Bigg Market and Strawberry Place, trade a week's worth of drink and food in the hours around a home fixture. Stowell Street is also Chinatown, a run of Chinese, Malaysian and Japanese restaurants, bakeries and supermarkets under the arch, trading seven days a week and serving a sit-down trade that has to be cleared and reset before the match crowd arrives.

Grey Street and Grainger Town hold the city's restaurants in Georgian buildings, with the Theatre Royal feeding pre-show tables and the Grainger Market's food stalls doing a busy lunch trade. The Bigg Market and the Diamond Strip along Collingwood Street are the late-night bar district, trading until the early hours from Thursday to Sunday, and the Quayside under the Tyne Bridge takes the restaurant and bar trade along the river, with the Sunday market adding street-food traders.

Ouseburn, in the valley east of the centre, is breweries, taprooms, pubs and music venues around Lime Street and Stepney Bank, quiet midweek and full at the weekend. Jesmond is the student and professional suburb: Osborne Road's bars and restaurants and Acorn Road's cafés serve Newcastle and Northumbria universities and the terraces around them, so term dates move the week. Heaton's Chillingham Road and Gosforth High Street are the neighbourhood strips with cafés, takeaways and restaurants relying on local regulars, and Byker and Shields Road carry the city's East End takeaway trade.

The Great North Run in September brings tens of thousands of runners and spectators through the centre, and the Metro means a Quayside bar's customers come from Sunderland, Tynemouth and Whitley Bay as much as from the city. For the till, a Stowell Street restaurant needs bookings, shared tables and a floor that resets fast before kick-off; a Bigg Market bar needs a round keyed in seconds and tabs that survive a Saturday; an Osborne Road café needs speed on the morning rush and a rota that follows term; and a Heaton takeaway needs phone, counter and delivery platforms in one queue.

Posso is based in Leicester and supplies the whole of the UK the same way: the terminal, printers, cash drawer and card reader are configured with your menu before they ship, so a Newcastle upon Tyne venue plugs in, logs in and starts taking orders. Systems are preconfigured and shipped plug-and-play.

Support is UK-based and runs Monday to Friday, 9am–9:30pm, by phone and by remote session, with an urgent line for till-down problems outside those hours. Setup (menu build + configuration) is free; on-site installation for larger sites is priced on application. Hardware carries a two-year warranty.

Posso also works with venues in Gateshead, Sunderland, North Shields, Tynemouth, Whitley Bay, Durham, Cramlington and Washington. For the full system, see the Posso EPOS system overview; for what it costs, the EPOS pricing page; and for the switch itself, the guide to replacing an old EPOS.