EPOS systems for Birmingham restaurants, takeaways and cafés

Birmingham's best-known food district is the Balti Triangle, the wedge of Sparkbrook and Balsall Heath between Ladypool Road, Stoney Lane and Stratford Road where the balti was developed in the 1970s. The trade there has shifted over the decades from sit-down curry houses towards grills, Kashmiri and Yemeni restaurants, dessert parlours and sweet centres, and most of it runs late, with the busiest hours after nine and a steady stream of phone and app orders alongside the counter.

The city centre splits into distinct patches. Southside around Hurst Street holds the Chinese Quarter and the Gay Village, trading from dim sum lunches through to bar closing. Digbeth, around the Custard Factory and Digbeth Dining Club, is street food, breweries and warehouse bars, strongest Thursday to Saturday. The Jewellery Quarter has grown into a restaurant and café district of its own around St Paul's Square. Brindleyplace and Colmore Row take the office lunch trade, while Broad Street carries the late-night crowd on the way to and from the clubs.

Students shape the suburbs. Selly Oak's Bristol Road is a strip of takeaways serving the University of Birmingham, and trade there halves outside term. Villa Park in Aston, St Andrew's in Bordesley and Edgbaston cricket ground each turn the nearby takeaways into a queue for two hours either side of a fixture. From mid-November to Christmas Eve the Frankfurt Christmas Market fills New Street and Victoria Square, and every café and takeaway within walking distance of it trades at a different rhythm for six weeks.

The till in Birmingham has to handle long, late shifts with counter, phone and delivery orders landing at once; dessert menus with dozens of combinations that need to print clearly for the kitchen; and halal and vegetarian labelling that customers ask about on every order. In the centre, table service with bookings and course timing matters more, and in Selly Oak the useful questions are about order-ahead and how to cut the rota when term ends.

Posso is based in Leicester and supplies the whole of the UK the same way: the terminal, printers, cash drawer and card reader are configured with your menu before they ship, so a Birmingham venue plugs in, logs in and starts taking orders. Systems are preconfigured and shipped plug-and-play.

Support is UK-based and runs Monday to Friday, 9am–9:30pm, by phone and by remote session, with an urgent line for till-down problems outside those hours. Setup (menu build + configuration) is free; on-site installation for larger sites is priced on application. Hardware carries a two-year warranty.

Posso also works with venues in Solihull, Sutton Coldfield, Wolverhampton, Walsall, West Bromwich, Dudley, Coventry and Redditch. For the full system, see the Posso EPOS system overview; for what it costs, the EPOS pricing page; and for the switch itself, the guide to replacing an old EPOS.