Self Service ePOS
Unattended ordering kiosks, QR code ordering, reduced staffing, and 24/7 operation — let customers order and pay without staff assistance.
- Self-ordering kiosks from £699 + VAT
- QR code ordering with zero hardware cost
- Average order value increases 15-25%
Self Service ePOS Features
Kiosks, QR ordering, and unattended operation — designed to reduce costs, increase order values, and serve more customers.
Self-Ordering Kiosks
Freestanding touchscreen kiosks where customers browse the menu, customise their order, and pay — all without staff assistance. The order goes straight to the kitchen display. Kiosks handle queues during peak hours, freeing your team to focus on food preparation and service. A single kiosk replaces a counter position during the lunch rush.
QR Code Ordering
Customers scan a QR code at their table or at the entrance and order from their own phone. No app download required — the menu loads in the browser. They browse, customise, and pay. The order appears on the kitchen display instantly. QR ordering works for dine-in, takeaway, and collection. Zero hardware cost per table.
24/7 Unattended Operation
Kiosks and QR ordering can operate around the clock without staff presence. A vending-style food business, a hotel lobby snack bar, or a late-night takeaway counter can accept orders and payments at 3am. The system processes the order, takes payment, and sends it to the preparation area. Revenue generation continues when your team has gone home.
Reduced Staffing Requirements
Self-service ordering handles the transaction so your staff handle the product. A fast food restaurant with 3 counter staff can reduce to 1 while adding 2 kiosks. The kiosks never call in sick, never need breaks, and never make keying errors. Labour savings from even one fewer counter position pay for the kiosk within months.
Upselling & Combo Prompts
The kiosk and QR ordering interface show upsell suggestions at the right moment. Ordering a burger? "Add chips and a drink for £2 more." The customer sees the offer on screen and taps to accept. No awkward verbal upsell from a rushed cashier. Digital upselling is consistent and increases average order value by 15 to 25 percent.
Secure Contactless Payment
Every kiosk has an integrated contactless payment terminal. Customers tap their card, phone, or watch to pay. Chip and PIN is available for higher amounts. All transactions are PCI compliant and encrypted end-to-end. Payment is fast, secure, and friction-free. Low commission on every transaction through our Teya partnership.
Why Businesses Choose Self Service ePOS
Cut Labour Costs Significantly
Every kiosk replaces a counter ordering position. A restaurant with 2 kiosks can redeploy 2 staff members from the counter to the kitchen, cleaning, or customer service. At minimum wage plus employer costs, saving one full-time counter position saves over £20,000 per year. The kiosk pays for itself in weeks.
Increase Average Order Value
Digital upselling works better than verbal upselling. The kiosk shows a visual prompt — "Make it a meal deal?" — with a photo and a clear price. Customers add extras without feeling pressured. Businesses using self-service kiosks see average order values increase by 15 to 25 percent compared to counter ordering.
Eliminate Queue Abandonment
When the queue is too long, customers leave. Kiosks absorb overflow during peak hours. Two kiosks and one counter position handle more customers than three counter positions alone because customers start ordering immediately instead of waiting. Shorter perceived wait times mean fewer walkouts and more completed transactions.
Operate Beyond Staffed Hours
24/7 kiosk operation means you capture revenue when your competitors are closed. A late-night kebab shop, a hotel lobby, or a campus food outlet can serve customers at midnight or 6am without additional staffing. The kiosk takes the order, processes payment, and sends it to preparation.
Kiosks, QR Codes, or Both — Your Choice
Self-ordering kiosks are ideal for fast food, quick-service restaurants, and takeaways. The large touchscreen displays your menu with photos, descriptions, and prices. Customers tap to order, customise, and pay. The visual interface drives upselling naturally — customers see the extras and add them.
QR code ordering is perfect for sit-down restaurants, cafes, and bars. Print a QR code on each table or at the entrance. Customers scan with their phone and order from their seat. No app download, no waiting for a server. The order goes straight to the kitchen. Low commission on every order.
Many businesses use both together. Kiosks handle the takeaway queue while QR codes serve dine-in customers. Both channels feed into the same kitchen display. Staff focus entirely on preparation and service rather than taking orders. The result: faster service, fewer errors, and higher average order values across every channel.
Self Service ePOS — Frequently Asked Questions
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk