Restaurant Self Ordering System
Kiosks, QR table ordering, and digital menus that let your customers order and pay without waiting for staff. Faster service, higher spend, lower labour costs.
- Self-service kiosks from £699 + VAT
- QR code table ordering included
- POS system from £499 + VAT
Self Ordering Features for Restaurants
Every ordering channel — kiosk, QR, online — feeds into one kitchen queue with full modifier and allergen detail.
Self-Service Kiosks
Freestanding touchscreen kiosks let customers browse your full menu, customise dishes, and pay without waiting for staff. Upsell prompts increase average order value by 15–20%. Kiosks handle the queue while your team focuses on food preparation and table service.
QR Code Table Ordering
Each table has a unique QR code. Customers scan with their phone, view the menu, order, and pay from their seat. Orders fire directly to the kitchen display. No waiting for a server to take the order — food preparation starts the moment the customer confirms.
Digital Menu Management
Update your menu in real time from the cloud dashboard. Add seasonal specials, remove sold-out items, change prices — updates appear instantly on kiosks, QR menus, and your website. No reprinting, no crossed-out items. One menu source controls every customer-facing channel.
Reduced Staff Dependency
Self ordering handles the entire order-taking process. A restaurant that previously needed four front-of-house staff during peak service can operate with two. Staff are redeployed to food running, table clearing, and customer experience — tasks that directly improve satisfaction.
Faster Table Turnover
Customers order when they are ready, not when a server is available. Average time from sitting down to placing an order drops from 8 minutes to under 2 minutes. Faster ordering means faster kitchen throughput, faster eating, faster table clearing. More covers per service, more revenue per shift.
Kitchen Display Integration
Every self-service order — whether from a kiosk, QR code, or online — arrives on the kitchen display with full item detail, modifiers, and allergen flags. The kitchen works one unified queue. No handwritten tickets, no misread orders. Food comes out accurate and on time.
Why Restaurants Choose Self Ordering
Cut Labour Costs Without Cutting Service
Self ordering replaces the most repetitive front-of-house task: taking orders. You redeploy staff to higher-value activities — greeting customers, running food, clearing tables. The result is lower wage costs and better customer experience simultaneously.
Increase Average Order Value
Kiosks and QR menus present upsell prompts that staff often forget. "Add a side?", "Make it a meal deal?", "Upgrade to large?" — these prompts are consistent on every order. Restaurants using Posso self ordering report 15–20% higher average spend per customer.
Eliminate Order Errors
When customers enter their own order, there is no miscommunication between diner and server. Allergen information is displayed on screen. Modifiers are selected explicitly. The kitchen receives exactly what the customer chose. Fewer remakes, less waste, fewer complaints.
Serve More Customers Per Hour
A kiosk processes orders continuously without breaks, shift changes, or fatigue. QR ordering removes the bottleneck of waiting for a server. During a Friday evening rush, self ordering lets you serve 30% more covers without adding a single member of staff.
From Quick Service to Fine Dining
Quick-service restaurants benefit most from kiosk ordering. Customers queue at the kiosk instead of the counter, browse the menu at their own pace, and pay by card or phone. The kitchen receives a steady stream of orders without front-of-house bottlenecks.
Casual dining restaurants use QR table ordering to let guests order rounds of drinks and additional courses without flagging down a server. The experience feels seamless — scan, browse, order, pay. Staff spend more time delivering food and less time writing down orders.
Even fine dining venues use digital pre-ordering for set menus, tasting events, and group bookings. Guests select their courses in advance, allergen data is captured automatically, and the kitchen receives the full service plan before guests arrive.
Restaurant Self Ordering System — Frequently Asked Questions
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk