Coffee Ordering App
Let your customers order ahead, collect loyalty stamps, and skip the queue. Milk modifiers, syrup options, and pickup scheduling built for coffee shop workflows.
- Mobile order-ahead with pickup scheduling
- Digital loyalty stamps — no paper cards
- Complete coffee shop POS from £499 + VAT
Coffee Shop Features
Built specifically for coffee shops — from milk modifiers to loyalty stamps to morning rush management.
Mobile Order-Ahead
Customers order their coffee before they arrive. They walk in, skip the queue, and pick up their drink. Morning rush customers love it because they save 5-10 minutes. You love it because the queue moves faster for everyone.
Digital Loyalty Stamps
Replace paper loyalty cards with digital stamps. Buy 9 coffees, get the 10th free — tracked automatically. Customers never lose their card, and you get data on visit frequency and favourite drinks to drive repeat business.
Milk & Syrup Modifiers
Oat milk, soy, almond, coconut — each with its own price adjustment. Vanilla syrup, caramel, hazelnut — all configurable. The modifier flow guides staff and customers through options so every drink is made exactly right.
Pickup Time Scheduling
Customers choose when they want to collect — 8:15, 8:30, 8:45. You control how many orders per time slot to avoid overwhelming the barista. Orders fire to the kitchen display at the right time so drinks are fresh on arrival.
Contactless Payment
Apple Pay, Google Pay, card, and cash — all accepted at the counter and through the ordering app. Payments process in under 2 seconds. For mobile orders, payment is taken at the point of ordering so collection is grab-and-go.
Promotions & Offers
Send push notifications with offers — 20% off pastries after 2pm, double loyalty points on Mondays, free upgrade to large. Target offers by customer segment: new customers, lapsed customers, or your most loyal regulars.
Why Coffee Shops Choose Posso
Eliminate the Morning Queue
The 8am coffee rush creates a queue that puts off passing trade. With mobile order-ahead, your regular customers order before they leave home. They walk in, grab their coffee, and leave. The queue is shorter for walk-in customers, and you serve more people in the same window.
Increase Average Spend
Mobile ordering with upsell prompts consistently increases spend. A customer ordering a flat white sees a pastry suggestion. Add a muffin for £2.50? The digital prompt converts at 15-25% — far higher than verbal upselling at the counter during a rush.
Build a Loyal Customer Base
Digital loyalty stamps keep customers coming back. When they are 2 stamps away from a free coffee, they choose your shop over the competitor. You see exactly how often each customer visits, what they order, and when they stop coming so you can re-engage them.
Reduce Order Errors
Oat milk flat white with vanilla syrup, extra hot. When customers enter their own order with every modifier selected, there is no room for miscommunication. The barista sees the exact specification on screen. No shouting across the counter, no wrong milk, no complaints.
More Than Just a Coffee App
The Posso coffee ordering app is not a standalone ordering tool — it is part of your complete coffee shop POS system. Orders placed through the app appear on the same screen as counter orders. Your menu updates in one place and syncs everywhere.
For multi-site coffee chains, manage menus centrally while allowing each location to set its own availability. If your Shoreditch shop runs out of almond milk, mark it unavailable at that location only — all other shops continue offering it.
The loyalty programme works across all your locations. A customer earns stamps at your morning shop near the station and redeems their free coffee at your weekend shop in town. One account, all locations, seamless loyalty.
Coffee Ordering App — Frequently Asked Questions
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk