POSSO
SELF-SERVICE FOR HOSPITALITY

Hospitality Kiosks

Self-service kiosks for hotels, restaurants, bars, events, and visitor attractions. Reduce queues, cut staffing costs, and serve more guests per hour.

  • Hospitality kiosks from £699 + VAT
  • Multi-language and contactless payment
  • Cloud-managed across all locations

Kiosk Solutions for Every Hospitality Venue

From hotel lobbies to festival bars, Posso kiosks adapt to every hospitality environment.

Restaurant & Food Court Kiosks

Freestanding or countertop kiosks for restaurants, food courts, and canteens. Customers browse image-rich menus, select modifiers, and pay by card. Orders fire to the kitchen display instantly. Average order value increases by 15–20% thanks to consistent upsell prompts on every transaction.

Hotel Check-In Kiosks

Guests check in on arrival without queuing at reception. The kiosk verifies the booking, captures ID, issues a room key card, and provides a digital welcome pack. Check-out is equally fast — review the bill, settle any extras, and leave. Reception staff focus on concierge duties instead of admin.

Bar & Event Ordering

At busy bars and events, kiosks eliminate the three-deep queue. Customers order and pay at the kiosk, then collect at the bar. Staff focus on pouring drinks, not handling payments. During a 500-person event, four kiosks can handle the entire ordering volume with minimal waiting time.

Ticketing & Entry Management

Visitor attractions, cinemas, and leisure venues use kiosks for ticket purchase and collection. Customers select their time slot, add extras, pay, and receive a printed or digital ticket. Integrates with entry barriers for automated scanning. Reduces box office queues to near zero.

Multi-Language Support

Hospitality serves international visitors. Every kiosk supports multiple languages — customers select their preferred language on the first screen. Menus, prompts, and receipts display in the chosen language. Essential for hotels, airports, tourist attractions, and international conference venues.

Cloud Management Dashboard

Manage every kiosk from one cloud dashboard. Update menus, change pricing, push promotions, and monitor uptime across all locations. A hotel chain with 20 properties manages all lobby kiosks from a single login. Changes deploy instantly — no engineer visits, no USB sticks, no downtime.

Why Hospitality Businesses Choose Posso Kiosks

Reduce Front-of-House Staffing Costs

Kiosks handle the repetitive work: taking orders, processing payments, checking in guests, issuing tickets. A restaurant saves one full-time front-of-house salary per kiosk during peak hours. A hotel reduces reception staffing during overnight and early-morning shifts when kiosks handle check-in.

Serve More Guests Without More Staff

During peak periods — Friday night dinner service, hotel check-in at 3pm, event interval rush — kiosks absorb the volume spike. Four kiosks handle 240 orders per hour without fatigue, breaks, or errors. Your existing team manages the same event with half the stress.

Consistent Upselling on Every Order

Staff forget to upsell. Kiosks never do. Every food order gets a side suggestion. Every drink gets an upgrade prompt. Every hotel check-in offers a room upgrade or late checkout. These prompts run on every transaction, generating incremental revenue that compounds across thousands of orders.

Improve Guest Experience

Guests who prefer self-service get exactly what they want. No waiting for a server, no language barriers, no pressure to order quickly. Guests who prefer human interaction still get it — your staff are freed up to provide attentive service to those who value it most.

Kiosks That Fit Your Venue

A boutique hotel needs a sleek lobby kiosk that handles check-in, room service ordering, and local area information. The Posso kiosk integrates with your property management system, issues key cards, and presents a branded interface that matches your hotel's identity.

A busy restaurant group deploys countertop kiosks at each location for self-service ordering during peak hours. Menus, pricing, and promotions are managed centrally. Each site's kiosk shows its own menu and sends orders to its own kitchen — but you see group-wide data in one dashboard.

An outdoor festival or sporting venue uses ruggedised kiosks at bar and food stations. With no cash handling and no order-taking, each serving point needs fewer staff. The kiosk processes payments and prints order tickets — your team just makes drinks and serves food.

Hospitality Kiosks — Frequently Asked Questions

What types of hospitality venues use kiosks?

Hotels use kiosks for self-service check-in and room service ordering. Restaurants and food courts use them for self-service food ordering. Bars and event venues use them to process drink orders without queuing. Cinemas, visitor attractions, and leisure centres use them for ticketing. Any hospitality venue with queues or high footfall benefits from self-service kiosks.

How much do hospitality kiosks cost?

Posso hospitality kiosks start from £699 + VAT per unit. This includes the touchscreen hardware, payment terminal, kiosk software, and cloud management dashboard. Volume discounts are available for multi-unit deployments. Finance is available from £24.92 per week with free installation and training.

Can I manage kiosks across multiple locations?

Yes. The cloud dashboard lets you manage every kiosk from one login. Update menus, change pricing, push promotions, and monitor kiosk uptime across all locations. Each site can have its own menu and settings, but group-level reporting rolls everything up into one view.

Do kiosks support multiple languages?

Yes. Customers select their preferred language on the welcome screen. The entire interface — menus, prompts, modifier names, and receipts — displays in the chosen language. Languages can be added or removed from the cloud dashboard. Essential for venues serving international visitors.

What payment methods do kiosks accept?

Kiosks accept contactless card payments (tap to pay), Apple Pay, Google Pay, Samsung Pay, and chip-and-PIN. Cash is not required. Payment processes before the order reaches the kitchen or service point. All transactions appear in your POS reporting dashboard in real time.

How long does installation take?

A single kiosk installs in under two hours. Multi-kiosk deployments across a venue typically complete in one day. The Posso team handles physical installation, network configuration, menu setup, and staff walkthrough. Remote configuration and testing happen before the engineer arrives on site.

Get Your Free ePOS Demo Today

See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.

Call 0808 175 3956

Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk