Hotel ePOS System
Room service, restaurant, bar, conference catering — every F&B outlet managed from one platform. Room charging, multi-venue reporting, and outlet-specific workflows.
- Room charge capability across all outlets
- Multi-venue consolidated reporting
- Hotel ePOS from £499 + VAT per outlet
Hotel F&B Features
From room service to conference catering, every hotel F&B operation managed on one platform.
Room Service Ordering
Guests order room service via QR code in the room or by phone. Orders route to the kitchen display with the room number clearly shown. Staff confirm delivery on the mobile app. Charges post to the guest folio automatically.
Restaurant POS
Full restaurant ePOS with table management, course firing, modifier workflows, and split bills. Handle breakfast buffet service in the morning and a la carte dining in the evening — same system, different menu configurations.
Bar & Lounge
Tab management, speed-pour ordering, drink modifiers, and happy hour scheduling for the hotel bar. Guests can charge drinks to their room or pay at the bar. Corporate tabs for conference delegates are tracked separately.
Conference Catering
Manage catering packages for conference rooms and events. Set up pre-ordered tea and coffee breaks, working lunches, and evening reception drinks. Track consumption against the booking and invoice the organiser with a detailed breakdown.
Multi-Venue Management
Restaurant, bar, lounge, pool bar, room service — each outlet runs its own POS while management sees consolidated reporting. Compare revenue by outlet, track popular items, and manage staff across all F&B operations from one dashboard.
Revenue Reporting
Real-time reporting across all hotel F&B outlets. Revenue by outlet, by day part, by product category, and by staff member. Export data for your hotel management system. Track covers, average spend, and popular items to optimise menus and staffing.
Why Hotels Choose Posso
Seamless Room Charging
Guests charge food and drinks to their room from the restaurant, bar, or room service. No signing paper chits. The charge appears on their folio instantly. At checkout, all F&B charges are consolidated on one bill — clean, professional, and dispute-free.
One System for Every Outlet
Instead of separate POS systems for the restaurant, bar, and room service — each with its own menu management, reporting, and support — Posso runs all outlets on one platform. One menu to manage, one set of reports, one support team.
Conference Revenue Tracking
Hotels lose revenue when conference catering is not tracked accurately. The Posso system logs every tea break, lunch order, and evening reception against the conference booking. You invoice with a detailed breakdown that conference organisers accept without dispute.
Optimise Across Outlets
Cross-outlet reporting reveals patterns. If the bar is quiet on Tuesday evenings but the restaurant is full, consider a drinks promotion for restaurant guests. Data-driven decisions across all F&B outlets maximise revenue per guest.
From Boutique Hotels to Hotel Groups
A boutique hotel with one restaurant and one bar needs a system that handles room charging, table service, and bar tabs without the complexity of enterprise hotel POS systems. Posso delivers exactly that — the features you need without the overhead you do not.
For hotel groups managing multiple properties, the cloud-based dashboard provides group-level reporting while each property operates independently. Compare F&B revenue across properties, standardise menus, and identify your best-performing outlets.
The system works alongside your existing property management system (PMS). Room charges from the Posso ePOS can be exported for posting to your PMS, keeping guest folios accurate and checkout smooth.
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Hotel ePOS System — Frequently Asked Questions
Can guests charge food and drinks to their room?
Yes. Staff select the room number on the POS when processing an order, and the charge is assigned to that room. All F&B charges across restaurant, bar, and room service are consolidated. The data can be exported for posting to your property management system for guest checkout.
Does the system handle multiple outlets?
Yes. Each outlet — restaurant, bar, lounge, room service, pool bar — runs its own POS with its own menu and workflow. Management sees consolidated reporting across all outlets from a single cloud dashboard. You can compare revenue, track stock, and manage staff across the entire F&B operation.
How does room service ordering work?
Guests can order room service by scanning a QR code in the room or by calling reception. Orders route to the kitchen display with the room number clearly shown. The kitchen prepares the order, staff deliver it, and the charge posts to the room automatically.
Can we manage conference catering?
Yes. Set up catering packages for conference rooms — tea and coffee breaks, working lunches, evening receptions. Track consumption against the booking and generate a detailed invoice for the conference organiser. Recurring conferences can reuse saved package configurations.
Does it integrate with our property management system?
Posso exports F&B charge data that can be imported into your PMS. This keeps guest folios accurate without manual data entry. The integration works with most popular PMS platforms used by UK hotels. Contact us with your PMS details for confirmation.
How much does the hotel ePOS system cost?
The hotel ePOS starts from £499 + VAT per outlet. Multi-outlet packages are available for hotels with restaurant, bar, and room service operations. Finance options available. Free setup, menu import, and staff training included with a 2-year warranty.
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk