Dry Cleaning Software
Garment tracking, ticket printing, customer records, pickup and delivery scheduling, and SMS notifications — everything a dry cleaning business needs to run efficiently.
- Barcode tracking for every garment from intake to collection
- Automated SMS when orders are ready
- Dry cleaning software from £499 + VAT
Dry Cleaning Software Features
Purpose-built for the workflow, tracking, and customer communication that dry cleaning businesses demand.
Garment Tracking
Every garment receives a unique barcode label at intake. Scan it at each stage — received, cleaning, pressing, ready, collected. Staff see exactly where every item is in the process. Customers never wait while you search for their order. A shop handling 200 garments per day stays organised without a single lost ticket.
Ticket & Tag Printing
Thermal printers produce durable tags that attach to each garment and a customer receipt in seconds. Tags survive the cleaning process — heat, steam, and solvents. The ticket shows the customer name, garment description, service type, and collection date. No handwritten tickets, no smudged ink, no misread numbers.
Customer Records
Every customer has a profile with their full order history, preferences, and contact details. When a regular walks in, you pull up their record instantly. You see what they brought in last time, any special instructions, and their preferred collection method. Personalised service that builds loyalty without relying on memory.
Pickup & Delivery Scheduling
Offer collection and delivery as a service. Customers book a pickup slot online or by phone. The system schedules drivers, optimises routes, and tracks each delivery. When the driver collects garments, they scan them into the system on a mobile device. The customer receives confirmation that their items are on their way to the shop.
SMS Notifications
Customers receive an automatic text message when their garments are ready for collection. No more phone calls asking "is my order ready?" — the system handles it. You can also send reminders for uncollected items after 7 days. SMS reduces counter enquiries and ensures garments are collected promptly.
Express & Scheduled Services
Offer same-day express cleaning at a premium price or standard 3-day service. The system manages due dates for every order and alerts staff when items are approaching their promised collection time. Express orders are flagged and prioritised in the workflow. You never miss a deadline.
Why Dry Cleaners Choose Posso
Eliminate Lost Garments
Barcode tracking means every garment is accounted for from intake to collection. The system shows you exactly where each item is in the process. No more searching through racks, no more misplaced orders. A shop processing 1,000 garments per week operates with zero lost items.
Reduce Counter Enquiries
Automated SMS notifications tell customers when their order is ready. The result: fewer phone calls, fewer "is it ready?" visits, and less time spent by staff checking order status. Counter staff focus on intake and payment instead of answering the same question 50 times a day.
Grow with Delivery Services
Pickup and delivery opens a new revenue channel. Busy professionals book a collection from their home or office. You process the garments and deliver them back. The system handles scheduling, route planning, and customer communication. Add delivery without adding chaos.
Build Customer Loyalty
Customer records let you remember preferences, offer loyalty discounts, and send targeted promotions. A customer who brings in 3 suits every month gets a personalised thank-you message and a discount on their next order. Retention improves because customers feel recognised and valued.
From Single Shops to Multi-Branch Operations
A single dry cleaning shop needs a system that tracks every garment reliably and tells customers when their order is ready. The Posso dry cleaning software handles intake, processing, and collection with barcode precision — no garment goes missing.
For multi-branch operations, the cloud dashboard gives you visibility across all locations. Transfer garments between branches, compare throughput, and manage staff centrally. Each shop operates independently during service, but reporting rolls up to one view.
Add pickup and delivery and you reach customers who never visit your shop. They book online, a driver collects their garments, and you deliver them back cleaned and pressed. A new revenue stream with low commission on every order.
Dry Cleaning Software — Frequently Asked Questions
How does garment tracking work?
Every garment receives a unique barcode label at intake. Staff scan the barcode at each stage: received, in cleaning, pressing, ready for collection, and collected. The system shows the real-time status of every garment. If a customer calls to ask about their order, you scan or search and give them an instant answer.
Can customers receive SMS notifications?
Yes. When a garment is marked as ready for collection, the system automatically sends an SMS to the customer. You can also configure reminders for uncollected items — for example, a reminder after 7 days. SMS reduces phone calls and ensures garments are collected promptly.
Does it support pickup and delivery?
Yes. Customers book a pickup slot through your website or by phone. The system schedules drivers and tracks each collection and delivery. Drivers use a mobile app to scan garments at the customer doorstep. The customer receives confirmation at every stage — collected, in process, out for delivery, delivered.
Can I manage multiple branches?
Yes. The cloud dashboard gives you a single view across all branches. You can transfer garments between locations, compare throughput, manage pricing centrally, and see staff performance. Each branch operates independently during service but reports to the same dashboard.
What ticket and tag printers are supported?
The system works with standard thermal label printers for garment tags and receipt printers for customer tickets. Tags are designed to survive cleaning, pressing, and steaming. We supply compatible printers or integrate with your existing hardware during setup.
How much does dry cleaning software cost?
The complete dry cleaning software starts from £499 + VAT including the POS terminal, barcode scanner, label printer, and garment tracking software. SMS notifications are included. Finance from £24.92 per week. Free setup, configuration, and staff training included with a 2-year warranty.
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk