Pizza Shop POS
Counter service, delivery management, caller ID, driver tracking, and kiosk ordering — a complete POS system designed to run every aspect of a pizza shop.
- Counter + delivery on one screen
- Caller ID pulls up customer history instantly
- Complete pizza shop POS from £499 + VAT
Pizza Shop POS Features
Everything a pizza shop needs — from taking the order to handing it over at the counter or the doorstep.
Counter & Delivery Management
One screen handles walk-in counter orders and delivery orders side by side. Counter orders are marked for collection with a ticket number. Delivery orders include the customer address, delivery zone, and estimated time. The kitchen works one unified queue regardless of how the order arrived.
Caller ID Integration
The phone rings and the customer details appear on screen before you pick up. Name, address, previous orders — all visible instantly. Returning customers reorder their usual in seconds. New callers have their details saved for next time. During a busy Friday night, caller ID turns a 3-minute phone order into a 45-second reorder.
Driver Management
See all your drivers on one dashboard — who is available, who is out, and how long they have been gone. Assign deliveries to drivers with one tap. Drivers use a mobile app with the delivery address, order details, and navigation. Mark deliveries as complete and the driver returns to the available pool automatically.
Self-Service Kiosk
Walk-in customers order at a kiosk without queuing at the counter. They browse the full menu, build custom pizzas, select sides and drinks, and pay by card. The order goes directly to the kitchen display. Kiosks reduce counter congestion during peak hours and increase average order value through visual upsells. Kiosks from £699 + VAT.
Staff Management
Each staff member logs in with a PIN or swipe card. Track who processed each order, monitor individual sales performance, and manage shift clock-in and clock-out times. Set permission levels — counter staff can take orders while managers access reports, voids, and discounts. Shift reports show total sales by employee.
Kitchen Display System
Orders appear on the kitchen display in priority order. Each order shows the full specification — pizza sizes, toppings, sides, drinks, and special instructions. Collection orders have a ticket number. Delivery orders show the driver assignment and estimated dispatch time. The kitchen works through the queue systematically.
Why Pizza Shops Choose Posso
Run Counter and Delivery Simultaneously
Most pizza shops serve walk-in customers while managing a delivery operation. The POS handles both from one interface. Counter orders get a ticket number for collection. Delivery orders flow into the driver management system. The kitchen treats all orders equally — first in, first out — with delivery orders dispatched as drivers become available.
Speed Up Phone Orders with Caller ID
When a regular calls, their name, address, and last three orders appear before you answer. One tap to reorder their usual. For a shop taking 100 phone orders on a Friday night, cutting each call from 3 minutes to 1 minute saves over 3 hours of staff time. That is either fewer staff needed or more orders taken.
Reduce Counter Queues with Kiosks
Self-service kiosks let walk-in customers order without waiting for a staff member. During peak lunch hours, two kiosks can handle the queue while your counter staff focus on phone orders and collections. Kiosk orders also tend to have a higher average value — visual menus with upsell prompts encourage extras.
Track Every Delivery in Real Time
Assign deliveries to drivers, track their status, and see average delivery times on a live dashboard. Know exactly which orders are in the kitchen, which are ready for dispatch, and which are en route. When a customer calls asking where their pizza is, you have an immediate answer.
Built for the Reality of Running a Pizza Shop
A pizza shop is not just a restaurant — it is a counter service, phone order centre, delivery operation, and online business all at once. The Posso pizza shop POS manages every channel from one system so nothing gets lost between them.
On a Friday night, you might have 10 counter orders, 30 phone orders, 20 online orders, and 5 kiosk orders all within an hour. The POS queues them all into one kitchen workflow with the right priority. Delivery orders are assigned to drivers. Counter orders get ticket numbers. It all flows.
The system integrates with Just Eat, Uber Eats, and Deliveroo so marketplace orders arrive alongside your direct orders. One kitchen, one queue, one system. No separate tablets for each platform cluttering the counter.
Pizza Shop POS — Frequently Asked Questions
Get Your Free ePOS Demo Today
See how Posso can transform your restaurant or venue. Book a free, no-obligation consultation with our team and get a personalised demo of our ePOS systems, self-order kiosks, and more.
Free call — available Monday to Friday, 9am–5:30pm. Or email us anytime at info@posso.co.uk